I need to return my order. How do I do that?
To Return your Order, see our Returns Page.
Help! I need my package sooner! How do I do that?
At checkout, you'll receive shipping speed options, with a plethora of speeds. Please note that the delivery estimate relies on the item icon of the product that you order. Ahead of holidays, we'll always let you know what stock we have, and your order cutoffs.
What are your pieces like?
We always use genuine LEGO bricks, always in New/Like-New condition.
New - Professionally Cleaned, Sorted, 100% Excellent.
Like-New - Professionally Cleaned, Sorted, 95% Excellent.
Never Accepted:
We never sell any Yellowed, Scratched, Written on, Broken, or Fraudulent pieces.
New - Professionally Cleaned, Sorted, 100% Excellent.
Like-New - Professionally Cleaned, Sorted, 95% Excellent.
Never Accepted:
We never sell any Yellowed, Scratched, Written on, Broken, or Fraudulent pieces.
Help! I lost a piece? What Can I do?
You may return it if the set is missing 10+ pieces.
Otherwise, see below:
Broken (Recipient at Fault) - N/A
Missing (Recipient at Fault) - N/A
Broken (Bricko at Fault) - In-Store Gift Card
Missing (Bricko at Fault) (1-9) - Free Pieces with a $4 service fee, or Monetary Refund (part)
Missing (Bricko at fault) (10+ - Free Pieces with no service fee, or In-Store Gift Card.
Otherwise, see below:
Broken (Recipient at Fault) - N/A
Missing (Recipient at Fault) - N/A
Broken (Bricko at Fault) - In-Store Gift Card
Missing (Bricko at Fault) (1-9) - Free Pieces with a $4 service fee, or Monetary Refund (part)
Missing (Bricko at fault) (10+ - Free Pieces with no service fee, or In-Store Gift Card.